Frequently asked questions
Everything about getting LinkedIn conversations into Salesforce and HubSpot — automatically and safely.
How do I automatically log LinkedIn messages to Salesforce?
Install the HypeSync Chrome extension and connect Salesforce once. As you go about your day on LinkedIn, HypeSync captures the conversations in your own inbox, an AI triage separates work from personal, and each work conversation is logged to Salesforce automatically — matched to the existing Contact or Lead, with every message added as a dated activity on the record's timeline. No manual data entry, no browser copy-paste.
Does HypeSync work with HubSpot?
Yes. HypeSync connects to HubSpot via OAuth and logs each work conversation to the right HubSpot contact — associating a company by domain and adding every message as a note on the contact's timeline. You connect either Salesforce or HubSpot; the matching engine is the same for both.
Will HypeSync get my LinkedIn account restricted?
HypeSync is built so this can't happen: it performs no automation whatsoever. It never sends messages, never auto-connects, never views profiles, and never runs sequences on your behalf. It only reads the conversations already in your own inbox as you browse normally — which is what keeps reps' accounts safe.
How does HypeSync match a conversation to the right CRM record?
In order of confidence: exact LinkedIn-URL match on the record, then email, then a name-and-company match that understands nicknames (Bob = Robert), credentials ("Jane Doe, MBA"), accents, typos, and job changes. Ambiguous cases are adjudicated by AI with a conservative rule: two different people are never merged without a hard identifier. On a 500-case audit the engine scored 98.8% precision and 100% recall — it never created a duplicate for someone who already existed.
What happens to personal conversations?
They never reach your CRM. AI triage classifies every captured conversation, and anything personal — friends, banter, recruiters approaching you, vendors pitching you — stays private. You can also set keyword guardrails that force specific conversations to always stay private.
How is HypeSync different from Surfe or Kondo?
Surfe focuses on contact export and enrichment from LinkedIn into your CRM; Kondo is a LinkedIn inbox manager. HypeSync's focus is automatic activity logging: the conversations themselves land on the right CRM record as dated activities, continuously and without clicking anything per contact. If your problem is "my reps' LinkedIn pipeline is invisible in Salesforce/HubSpot," that's the job HypeSync does.
How much does HypeSync cost?
Free plan: $0 for one seat and 10 logged conversations per month. Pro: $19 per seat/month with unlimited logging. Team: $49 with admin console and SSO. No card required to start.
Is my data secure?
CRM access uses OAuth — HypeSync never sees your Salesforce or HubSpot password, and tokens are encrypted at rest. Capture is limited to your own inbox, message content is minimised server-side, and personal conversations are never synced anywhere.
How long does setup take?
About two minutes: sign up, add the Chrome extension (one click from the Chrome Web Store — it pairs itself), and connect Salesforce or HubSpot. From then on, work conversations log themselves.
Still curious?
Start free and watch your own LinkedIn pipeline show up in your CRM, or talk to us first.